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Terms and Conditions

These Terms and Conditions constitute a binding legal agreement between the user and the operator of casinorocket-ie.net. By registering a Player Account on our platform, you confirm that you have read, understood, and consented to be bound by these Terms, our Privacy Policy, and any rules applicable to specific games or promotions. If you do not agree to any part of these Terms, you must immediately cease using our platform. This agreement is governed by the laws of Ireland.

Amendments to the Terms

The Company reserves the right to amend these Terms. We will make reasonable efforts to notify players of significant changes. However, it is your responsibility to review this page regularly. Your continued use of the platform after any changes constitutes your binding acceptance of the revised agreement.

Player Eligibility and Responsibilities

The Player is solely responsible for ensuring their use of our platform is lawful. By registering an account, you confirm that you meet all eligibility requirements and will comply with all applicable laws in your jurisdiction. The availability of our services does not constitute an offer or invitation from us to use the services in any jurisdiction where such use is illegal.

Legal Age and Jurisdiction

You are responsible for complying with all local laws regarding online gambling. You must be at least 18 years old and of legal age for gambling in your jurisdiction. We reserve the right to request proof of age and suspend any account that fails to meet this requirement. You warrant that your use of our platform is legal where you are located.

Restricted Countries

Users from certain countries and their territories (“Restricted Countries”) are not permitted to deposit funds or play real-money games on our platform. The Company cannot guarantee the successful processing of withdrawals or refunds if a player breaches this policy. The following jurisdictions are designated as Restricted Countries:

  • United States of America
  • United Kingdom
  • Spain
  • France and its overseas territories
  • Slovak Republic
  • Ukraine
  • Netherlands
  • Israel
  • Lithuania
  • Dutch West Indies
  • Curacao
  • Belgium
  • Czech Republic
  • Serbia
  • Syria
  • North Korea
  • Iran
  • Cuba
  • Portugal
  • Estonia
  • Sweden

Game Availability and Rules

By accepting these Terms, you confirm you understand the game rules. You are responsible for familiarizing yourself with each game’s theoretical payout percentage (RTP). Some games may be unavailable in certain jurisdictions due to provider policies. Using a VPN to bypass these restrictions is strictly prohibited and may lead to the confiscation of winnings.

Player Account Management

To use our real-money services, you must register a personal Player Account. You are responsible for maintaining your account and ensuring all personal details are kept accurate and up-to-date. All information provided during registration must be truthful.

Single Account Policy

Each player is permitted to create only one personal account. Creating multiple Player Accounts (“Duplicate Accounts”) by a single player is a serious breach of these Terms. If a player is found to have Duplicate Accounts, the Company reserves the right, at its sole discretion, to take specific actions. This action may include the following consequences:

  • Termination of all such accounts.
  • Cancellation of all payouts and bonuses associated with the Duplicate Accounts.
  • Reclamation of any returns, winnings, or bonuses that the player has gained or withdrawn from the Duplicate Account.

Account Security and KYC

The Player shall not provide access to their Player Account to any third party, including minors. You are solely responsible for all actions taken on your account and for maintaining the confidentiality of your login credentials. The Company reserves the right to conduct a Know Your Client (KYC) procedure at any time, which may include requesting identity documents or making a phone call to your registered number. Withdrawals may be suspended until the account is fully verified.

Deposits and Withdrawals

The internal operating currency of our platform is the Euro. If you transact in other currencies, the amount deducted from your payment method may be higher than displayed due to currency conversions. The Casino is not a financial institution; your account will not bear interest and no conversion services are offered.

Deposits

To ensure financial security and regulatory compliance, all deposits must adhere to strict guidelines. These rules govern the source of your funds and the requirements for using them on our platform.

  • You must make deposits only from a bank account, bank cards, e-wallets, or other payment methods that are registered in your own name.
  • Using third-party payment methods is strictly prohibited.
  • If we determine during security checks that you have violated the third-party payment rule, your winnings will be confiscated, and the original deposit will be returned to the owner of the payment account.
  • The minimum deposit amount required to fund your account is 20 Euro.
  • All deposits must be wagered at least three times before a withdrawal of any funds associated with that deposit is available.

Withdrawals

The minimum withdrawal is 20 Euro. All withdrawal requests are subject to our internal security and KYC checks, and we reserve the right to hold payouts for the time needed to perform this verification. Specific limits are enforced to ensure compliance. If a win exceeds the monthly limit (excluding progressive jackpots), we reserve the right to divide the payout into installments. The standard withdrawal limits are set as follows:

  • Per Week: 5,000 Euro.
  • Per Month: 15,000 Euro.

If you provide false or incomplete personal data during the KYC process, the withdrawal will be refused and the Player Account terminated, of which you will be informed by email.

Anti-Fraud and Prohibited Conduct

We maintain a strict zero-tolerance anti-fraud policy. If fraudulent activity is suspected, we reserve the right to terminate the Player Account and cancel all payouts at our sole discretion. We may also be obliged to inform relevant regulatory bodies in Ireland of such actions. Prohibited fraudulent actions are defined as, but not limited to, the following conduct:

  • Participating in any type of collusion with other players.
  • Development of strategies aimed at gaining unfair winnings.
  • Fraudulent actions against other online casinos or payment providers.
  • Initiating chargeback transactions with a credit card or denying payments made.
  • Creating two or more accounts (Duplicate Accounts).
  • Providing of forged documents.
  • Low-risk roulette play where the player bets equal stakes for both black/red or even/odd.
  • Any other actions which may damage the financial or operational standing of the Casino.

Liability and Error Handling

You accept that gambling may lead to financial loss, for which the Casino is not liable. We are not liable for hardware or software defects, unstable internet connections, or other technical errors. You agree to fully indemnify the Casino, its directors, and employees from any costs or damages arising from your use of the Website.

If a wager or payment is performed by us in error, we reserve the right to cancel or correct it. If your account is mistakenly credited with winnings, the amount remains our property and will be deducted.

Refund and Dormant Account Policies

A refund request will only be considered if it is requested within twenty-four hours of the alleged transaction, or within thirty calendar days if a Player alleges that another individual has accessed their Player Account. Before a refund is processed, all bonuses and winnings in your balance will be deducted. If there is no login activity on your Player Account for a consecutive period of six months, the account will be considered Inactive (“Dormant”), and we reserve the right to apply an administrative fee or remove any remaining balance.

Dispute Resolution

Players can contact our customer service team to file complaints regarding our services. Complaints are handled by the support department and escalated within the organization if not resolved immediately. We will only acknowledge a complaint started by the original account holder. In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. All disputes arising from these Terms shall be settled exclusively by arbitration in accordance with the laws of Ireland.